Dr David Warnock-Smith is a Lecturer for the Department of Logistics Operations and Hospitality Management Here he comments on the air travel delay judgment from a Liverpool County Court judge regarding Jet2, which has in turn, opened the method for payment payments to be paid to all travelers in the EU who have experienced prolonged air travel hold-ups. P.S: we were not provided anything such as telephone call, food coupons or anything as such during our long wait in Gatwick. As a result, for the past couple of years, Thomson Airways has actually been among the very best carrying out airlines in the UK and has actually been able to stay the title of most on-time charter airline. Extremely periodically, though, and despite our very best efforts to avoid delays, they can take place and we are genuinely sorry that your flight was postponed in the method that you have described. The Supreme Court in the UK has stated that all claims to do with worldwide carriage by air” need to be brought within two years.
There were 5 people on the journey and we have actually continued with our claim and got 3 compensation refusals up until now. When waiting to leave and it mentioned the hold-up was due to a technical issue, the airline company provided us a letter at the airport. Hoping you can assist me with my flight hold-up on 02-09-14 from Dalaman Airport to Manchester Airport with the scheduled departure time of 22:25. As a person who isn’t really a confident a confident flight traveler last thing you have to see. Thomas Cook have actually intimated that we will get our EUR600 payment due to our delay.
As long as the tickets were bought as a through air travel i.e. Heathrow to Orlando with a flight change and not 2 separate trips on separate booking references you could think about if EU261 will pay out. On the face of it, it sounds like you have a legitimate claim although we can not ensure that as we are not able to see the complete situations and the airline company has to verify the precise reason for the hold-up in order for us to encourage at all.
Ever since the EU policies on delays/denied boarding came in, the airline companies have actually mounted a series of legal difficulties to try to get them overturned. Earlier this year, Jet2 lost its challenge at the high court after trying eu flight delay compensation to argue that technical problems ought to be omitted from the guidelines, as negative weather conditions or air traffic control service strikes are.
My final point would likewise be that Thomson personnel on the airplane and personnel of its representative, Swissport, at the departure gate failed to examine that passengers were on the right flight – there were several Thomson flights boarded at the same time in the same group of departure gates, and there were two flights bound for Tenerife.
This is fantastic details, I took a trip to Turkey 3 years ago and the return air travel was delayed over 3 hours, then what ought to have been a direct air travel to Gatwick, the flight diverted to stopped at Manchester Airport for 1.5 hours with no notification to pickup travelers travelling to Turkey before arriving at Gatwick at 12:30 a.m. The following day.
If your flight has been postponed over 3 hours within the last 6 years then you might be entitled to a compensation pay out of up to EUR600/ ₤ 510 per passenger. The airline company has a duty of care to guarantee that a replacement air travel is arranged for your trip. We have actually been settling air travel compensation cases for thousands of passengers and winning. With our success rate, we are positive that we can recuperate damages for your flight claim. So far we have actually helped over 14,000 clients start their claim for flight delay compensation versus the airline company. Jet2 suggested the compensation payments should be delayed pending the outcome of a comparable case in the Netherlands.