You have actually got the right to damages in the event the air passage represent the hold-up. On a short air travel (for example London to Barcelona), the amount payable is EUR250 (about ₤ 200) per person; on a mid-length flight (say, UK to Istanbul), it’s EUR400pp (around ₤ 320); and on a long-haul flight (for instance, UK to the United States), it’s in between EUR300 and EUR600pp (about ₤ 240 to ₤ 480), depending on the length of the delay.
Just over 350,000 of our totally free flight delay reclaiming letters have been downloaded. Before putting in a payment claim, consider that while you have a legal right to do so. An increase of claims might imply airlines need to spend huge bucks, and air travel costs may be treked to offset any losses. As the expense compensation for flight delays of the air travel is irrelevant to the payment there will be some who paid ₤ 20 for a low-cost air travel, were delayed a few hours that didn’t truly trouble them, yet are entitled to an out of proportion ₤ 310 compensation for it. For instance, if you were on a ₤ 50 air travel and entitled to ₤ 230 payment, you ‘d get ₤ 50.
From the postponed air travel from Kuwait the departure time that supposed to be 11pm due to no pilot according to the Kuwait airlways personnel at the airport and had a flight the next day past 8 am Kuwait time, utilizing the same flight number. Within that delayed flight from Kuwait airport, we experience another hold-up of flight when we stop at Bangkok airport.
On the face of it, it seems like you have a legitimate claim although we can not guarantee that as we are not able to see the complete circumstances and the airline company has to verify the precise reason for the delay in order for us to encourage at all. The method of trying to pay payment to customers through holiday or air travel coupons is a way of alleviating expenses to the travel business.
We have actually just now received a prolonged reply from Thomson addressing my various points, and ultimately claim ‘amazing conditions’. As an outcome there were individuals boarding our flight that should have been on the other one and most likely vice-versa, and the names of travelers didn’t match the flight manifest. The whole long flight including all the linking flight was all influenced and delayed.
On the return journey, our air travel from Orlando to Miami was postponed by 416 minutes after one of the engines failed to begin. We lastly came to Heathrow over 20 hours behind set up with our air travel from Miami to Heathrow (reorganized via British Airways) also postponed by 23 minutes. As an outcome of the delay getting home, we incurred additional costs for food and additional airport parking charges. You are right that as American Airlines is not an EU based airline you can just think about EU261 rules for the outside flight. Unfortunately you would not be entitled to payment under EU261 rul; es in this instance.
I have actually since prepared and sent an official letter to the airline company, including all the details of the passenger and the hold-up reserving information. As an outcome, for the previous few years, Thomson Airways has been one of the very best performing airline companies in the UK and has actually had the ability to keep the title of many on-time charter airline.