We flew with Thomas Cook from Dalaman in Turkey to Gatwick last September, and the incoming flight was delayed by nearly 6 hours. So if, for example, you reserve with American Airlines but your air travel is run by British Airways, it’s British Airways which accountables for any problems. The CAA states if it’s considered you took a trip on two different flights and the delay to the British Airways flight was caused by an issue in the UK, then you might have a case. If you weren’t on an EU flight – as described above – unfortunately, you will not be covered by the EU air travel hold-up compensation business. You are just entitled to the payment if the hold-up was something within the airline company’s control.

Included throughout the media from The Mail to The Telegraph, and regular appearances on ITV, BBC TELEVISION and Radio, we’re the most skilled and trusted authority on flight hold-up payment rights in the UK. Our enormous air travel data library will go to work and certify your claim virtually quickly, cross-referencing all our historical data on weather conditions, technical faults and remarkable situations. The media have actually been extremely fast to advise declaring for air travel hold-up payment directly with the airlines, however the evidence shows that more often than not the airline companies will either neglect your letters, or attempt to say the claim is not valid.

In the latter case, the airline needs to supply an air travel back to the original point of departure at the earliest opportunity. While it might be tempting to cover all the agonizing ramifications of your hold-up or cancellation, it’s best to keep your statement concise and adhere to the facts. I was somewhat heartened by the experience of jcs27, in that he in fact did finally get the compensation he was owed even though the process wasn’t fast. Hi, I remain in the final stages of my claim with United for a flight on May 3, 2013.

If your claim’s been rejected by the airline company you can still take it to either the CAA, another relevant regulator or to the European Customer Centre depending on your flight. This is free and simple to do with our design template letters – we do not believe it deserves offering 30 % of what you are because of a claims company when you can do it yourself. Backed by the leading law practice delayed flight compensation in the UK on flight payment, the airlines need to deal with us when we submit our claims. Just how much compensation you receive will depend on the length of your trip and delay period. To claim, your flight needs to have removed or landed in the EU, or your airline company has to be EU based.

Policy (EC) 261 does not set a time limit on how far back declares can go, rather specifying that this ought to be figured out by the laws in particular EU countries. Regulation (EC) 261/2004 requires airline companies to offer you meals, drinks and hotel accommodation as proper whilst you await a reorganized flight. You are also not likely to find airlines paying for the expense of you deserting your flight and browsing your way house yourself. Either copy and paste the paragraph into your letter, or use the letter template and include your personal details into it.

In a ruling, November 2009, the Court of Justice of the European Union changed the analysis of Policy (EC) 261/2004 relating to air travel delays, to consist of money compensation much like air travel cancellations if the hold-up is 3 hours or longer at the destination. Air travel delays prior to the judgment gave the passenger the right to assistance totally free of charge as pointed out above. This Regulation applies to all worldwide airlines when departure happens within the EU and, in the case of flights from outside the EU to a destination within the EU, only to airline companies licensed in a Member State of the EU. The traveler is entitled to financial compensation if the air travel is overbooked or cancelled.

In case the hold-up influences your linking flight in Helsinki or at another airport, we will certainly make all necessary plans to make sure that you will get to your original destination with as little hassle as possible. We likewise intend to inform you about the modifications in your linking flight(s) currently throughout the air travel, and the ground team will certainly make sure that the transition to your linking air travel goes with complete confidence.