These delays are beyond our control and as a trip operator, we can decline liability for any expenses incurred as a result. To enhance all the disappointments, after awaiting over an hour for our baggage at Heathrow, we learnt that our luggage, which was examined in on our initial however cancelled (delayed) Orlando to Miami air travel, was actually not on the BA flight in spite of being guaranteed on 3 separate events that they would be. 3 out of the 4 suitcases were found and return to us by courier the following day but the 4th was not found up until almost 5 days later.
We deserve as I stated an excellent air travel but all of this hassles and problems, with children in the air travel. If you can assist us find out if we can obtain for a payment which I think is not our faultbut we are worthy of to have a great air travel for exactly what we have taken care of. These is a London to Manila return taking a trip on a linking flight in one booking for 5 passengers 3 kids with ages 7 years, 10 years old and a17 year old plus x2 grownups. My spouse and i were on a SWISS air travel from Singapore to Manchester, with a scheduled modification at Zurich. The air travel left around 6 hours late, missing the connection and requiring a second change at Munich.
Payment under EU261 policies only applies to flights and bad weather is not a factor for an airle to pay I’m afraid under those rules. Nevertheless I would say you do have a case for the general way you were dealt with as travelers as they are reponsible for your well-being throughout that time and to ensure you receive pertinent food and drink during a delay even if it is weather condition associated.
But Emirates say that the EC261/2004 regs just put on the very first leg of my trip, which would not be a compensation event as the hold-up was below 3 hrs. Due to a malfunctioning Fire Extinguisher discharging in the cockpit, our air travel was diverted to Barcelona, where the pilot and co-pilot were clinically cleared, the extinguisher was changed and the aircraft re-fuelled. The CAA have recently issued legal procedures versus a number of airlines (consisting of Ryanair) regarding compesnation in this location.
A hold-up on the onward air travel if it was a stopever would just be elgigible for payment if the provider had been an EU one, as in this case you were not flying from an EU airport. You must contact the airline flight delay compensation calculator company wii your information and inform them you are meaning to claim payment permitting them to discover the details of your booking and look at the case.
As Air Canada Rouge is NOT an EU airline company and the flight was not leaving from an EU airport you are not entitled to any payment under the EU261 judgment. We are not practitioners in Canadian Law however we would recommend you compose back to Air Canada Rouge and ask to replace your vouchers with money. Jet2 have now looked for leave for a more appeal, so the last impact might not be clear for lots of months yet. I am hoping someone can assist me. My family and I went through an 8 hour hold-up in November 2012 flying back from Orlando to Manchester.
Under the EU261 legislation even if you reserve a codeshare flight with an EU provider but it is run by a non EU carrier on a route that is not departing from the EU then you will certainly not be able to claim compensation for hold-ups under the EU261 guidelines. As for the luggage you would generally submit receipts for items you need to purchase as a result of the bag being delayed as payment per se is not accountable. I note your comments earlier relating to airline liability for delay resulting from ‘bird strike’ and hope you might be able to encourage on my case.